My experience with Brooms was excellent - from the Service Technician (Randy) to the Customer Service Team (Collette), everyone was pleasant, efficient and very knowledgeable. My repair was unique and the team stepped up and fixed the issue after 4 other companies could not. Thanks to Randy & Collette for cooling me off again!
Replace Furnace & Air Conditioner
(10 Stars/Homestars) Top notch service from beginning of process to finish of installation. Certainly am pleased with the quality of product and installation. Also were very helpful with the rebates available. Would definitely recommend to anyone needing a new furnace or air conditioner.
Bill M, Burlington
Thank you very much for you help.
Business is built on service, and you definitely have that covered.
Dear Fabian and John
Thank you so much for the prompt attention to our need for a service call today. In our 6 years of business with your company, you continue to be very responsive to your customers individual needs, working as an efficient team to meet and exceed customer expectations. Randy’s skill, expertise and professionalism was greatly appreciated. I know my husband will be more comfortable this evening.
(5 stars) Thank you Broom’s! Our air conditioner broke down on a Friday morning just before a long weekend. We called Broom’s and they were able to send out somebody to look at our unit the same day. We found out our motor was gone and they would have to order a new part. The service guy got our unit going; hoping it may get us threw the weekend… and it almost did. They showed up early Wednesday morning with new parts and got us back up and running. I would call them again if I run into a heating or cooling issue with my house.
SL (Google Reviews)
(5 Stars) Had an issue with my humidifier. Technician Brad solved it right away and completed my HVAC service request in a very courteous and capable manner. Very much appreciated. Merry Christmas!
PV (Google Reviews)
(4.5 Stars) Thanks to Kyle and the team at Brooms. Our furnace died on New Year's Eve and they were able to come on New Year's Day to check it. They did not charge us extra to come on a holiday. Other companies we called would not come or were very rude. Furnace was fixed the next day when parts were available. Service was excellent and the prices were reasonable. Kyle was friendly and helpful. Thanks guys.