FAQ

Protect your investment with a Broom's We Take Care Plan or a One Unit Service. You have invested into quality equipment for your home comfort and with regular maintenance of your heating and cooling systems you can protect your investments while identifying issues before they become a big problem. Some of the immediate benefits of a preventative maintenance will include fewer breakdowns, less risk of a sudden breakdown during that extreme heating or cooling season when your equipment is working overtime, lower energy bills, longer equipment life, and your equipment operating safely being checked for carbon monoxide gas. Enjoy continued energy efficient performance. With a Broom's We Take Care Plan or One Unit Service you can be confident your heating, cooling, fireplace and other equipment will continue to provide safe and reliable home comfort. Our Plans and One Unit Service options can reduce your energy bills by up to 10%, and increase the life of your equipment. Professional, certified technicians to keep your home comfortable and safe. Our installation and service technicians are by far the best the industry has to offer. We have review after review to prove it, and years of returning customers. They are industry trained, certified, licensed and criminal background checked, as well as driver abstracts performed. All of our employees here at Broom's are bonded. We service all makes and models. Our Maintenance and Service Plans meet or exceed all manufacturers' warranties. Click image to the right to download a copy of our Maintenance Service Plan.

Our customers and quality workmanship together with an industry leading guarantee at Broom’s you can rest assure you have invested in not only quality equipment but a Company that you can rely on for many years to come. We Take Care so You Take Comfort! Service Repairs • All residential and commercial service repairs on the same part comes with 1 year Broom’s labour warranty-if the problem is not fixed, call us back! • All residential and commercial service repairs on the same part comes with Manufacturer’s part warranty and will be accessed through the manufacturer’s we dealt with. Residential Installations • Residential Equipment Installation 10-year Manufacturer's warranty on parts-we do the registration of your equipment here at Broom’s for you. • Residential Equipment Installation 2-10-year Manufacturer's warranty on parts and labour (depending on the product) is available-ask your sales consultant today!

Radiant floor heating systems are bringing the energy-efficient luxury of radiant floor heating to the masses for a simple, affordable solution to home comfort. With our in-floor heating system installed in your home, you can enjoy the great comfort of a warm floor beneath your feet! Our radiant floor heating system, warm water flows through flexible, durable cross linked polyethylene (PEX) tubing that is embedded under the floor. The warmth radiates up from the floor to warm objects and people in a room. It is the purest form of human thermal comfort. Benefits: • Comfort: Radiant heating system exude heat from the floors, where people are, and allow the heat to rise naturally. • Efficiency: By warming objects and people directly, radiant systems heat better and use less energy. • Energy Savings: Switching from forced air to radiant heating can save you 20-40% on your heating costs. • Doesn't dry out the air in your home. Our radiant heating services include: • Radiant Heating Sales • Radiant Heating Installation • Radiant Heating Repairs • Radiant Heating System Maintenance

Hydronic heating is great way to enjoy all that in–floor heating has to offer your home. With a hydronic floor heating system, water is heated with, generally, a boiler, the heated/hot water is then circulated throughout tubing installed beneath your floors.

Heated driveway systems, are a great alternative to shoveling, salting, snow plowing, snow blowing and other snow removal methods. With our heated driveway systems, tubing is run under the driveway, walkways, patios and porch. The heated fluid (water and anti-freeze) is pumped through the tubing which then radiates heat up from the tubing to the surface, melting away snow and ice.

Ecobee customers in the US saved up to 23% on their heating and cooling costs, based on an internal analysis conducted on October 2, 2013. How are energy savings calculated? ecobee calculates energy savings by correlating how long your heating and cooling equipment run to local weather conditions. Energy savings are calculated relative to a commonly used desired temperature of 72°F (22°C). We calculate your estimated cost savings based on your equipment’s runtime savings, the average electricity rate in your area and the heating fuel rate for your state. How does changing my desired temperature (set point) affect energy savings? As the difference between indoor and outdoor temperature increases, the rate at which a home exchanges heat with its surroundings also increases. To maintain a constant indoor temperature, your heating or cooling system has to run longer to keep up when this exchange increases. You can save energy by minimizing the difference between your indoor temperature and the outdoor temperature. This means setting a higher desired temperature during the cooling months and a lower set point during the heating months. What are some other factors that may impact the actual energy savings I see? Your individual energy savings will vary based on geographic location, local weather conditions, type of heating and cooling equipment, size of home, and your home’s energy-tightness. Our ecobee smart thermostats are also all ENERGY STAR® certified.